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University of Southern California
Los Angeles, CA
MBA - Marshall School of Business
May 2006
GPA: 3.81/4.00
University of Illinois at Urbana-Champaign
Urbana-Champaign, IL
BFA in Graphic Design with High Honors
May 1997
GPA: 3.82/4.00
Web / Project Managament Consultant
Yeezers Interactive
Murrieta, CA
May. 2012 – Present
Create and design custom online applications that directly interface and integrate with the customer’s loan origination system (LOS) DataTrac and pricing engine PriceMyLoan.

Key Accomplishments:
  • Analyze the requirements for the project and devise custom solutions for common problems. Increase productivity within the organization.
  • Integrate the loan origination system and pricing system in to one entity. Reduce the amount of manual data input and transfer.
  • Oversee the SDLC on a weekly frequency. Analyze web portals and information exchange areas for accuracy. Boost accuracy rates to near 100%.
  • Collaboratively lead an off-shore team in the development and maintenance of various product releases. Transfer knowledge between all teams and read across mistakes and permanent corrective actions.

Program Manager - User Interface
Kaseya
Aliso Viejo, CA
Aug. 2008 – Jan. 2012
Devised and authored the project plan based on customer/stakeholder input and requirements gathered during discovery sessions. Followed products through the full life cycle of development with the assistance of a cross-functional team.

Key Accomplishments:
  • Launched products on-time and within the required budget, often exceeding expectations set by customers. Increased customer satisfaction scores.
  • Authored requirements and timelines for each project and customer request. Assigned project teams to each task and evenly distributed resources to support production.
  • Prototyped and released an iOS mobile application based on HCI principal. Reduced the amount of critical errors and downtime during launch.
  • Reduced cost margins significantly. Continually searched for areas of improvement through customer feedback and support metrics.

AVP, Project Manager on Interactive & Web Marketing
Indymac Bank
Irvine, CA
Apr. 2007 – Jul. 2008
Strategically managed the SDLC for large-scale B2B websites. Liaised with internal stakeholders to uncover product requirements and requests. Actively negotiated contracts with vendors to finalize the SOW and kick off the product’s development and launch.

Key Accomplishments:
  • Assertively negotiated contracts and service agreements with a variety of vendors. Slashed costs through the ongoing negotiation of key contracts.
  • Devised business plans based on UX concepts and analytic traffic data. Continually searched for ways to improve the website conversion rate.
  • Conducted quality assurance and user acceptance testing for all new product launches. Reduced the number of critical testing errors.
Sr. Internet Marketing Project Manager
Ameriquest
Orange, CA
Nov. 2003 – Mar. 2007
Crafted multi-media websites, online promotion campaigns, online sweepstakes, Flash games and email campaigns. Deployed creative marketing strategies and branding techniques to draw customer traffic to specific websites and content.

Key Accomplishments:
  • Pushed the use of A/B Testing to optimize landing pages and click-through requests by an average of 15%.
  • Deployed online advertising strategies with the assistance of affiliation and collaboration programs. Increased traffic and gross sales.
  • Organized a focus group to research brand recognition and design flow. Translated the results of this study in to real-time upgrades and enhancements to the current system.

Graphic Designer
Westcorp
Irvine, CA
2001-2003
Key Accomplishments:
  • Launched various websites to reposition the company’s Internet presence, implemented brand initiatives to strengthen the company’s corporate identity, and improved customers’ brand awareness;
  • Authored a style guide that maintained a uniform presentation in marketing materials. Re-purposed the style guide among several entities within the holding company.

Graphic Designer
Juxt Interactive
Costa Mesa, CA
2000 – 2001
Key Accomplishments:
  • Designed various multimedia websites for companies such as J.F. Shea, Ford, Sketchers, and Shimano;
  • Created interactive designs for entertainment/fashion companies to appeal to younger audiences; built and launched innovative web application that allowed homebuyers to track their buying process over the Internet;

Web Designer
WareNet
Laguna Hill, CA
1997 – 1999
Key Accomplishments:
  • Designed, managed, and launched professional Websites for business customers;
  • Mentored junior developer on best practices in front-end development and code optimization;

Dedicated UX/UI expert and project management professional with over 10 years of experience in software implementation and web application launches; demonstrated track record of success in designing web and mobile sites as well as managing small to large projects from start to finish in a variety of unique environments.

Marketing & UX/UI Design
  • UI/UX & HCI Design
  • Web and Mobile Marketing
  • Web Analysis
  • Search Engine Optimization (SEO)
  • Marketing Strategies
  • Brand Management


Project Management
  • Microsoft Project, Word, Visio, Excel, Powerpoint, Smartsheets, JIRA, Google Docs, & Adobe Acrobat
  • Certified Scrum Master
  • Certified PMP

Technical
  • HTML, DHTML, CSS, JavaScript & ActionScript
  • extJS Framework, XML, XSL, Cold Fusion, JSP, ASP, ASP.NET, PHP, Java (J2EE), & MySQL
  • Adobe Creative Suite: Photoshop, Illustrator, Flash, InDesign, Dreamweaver, & Fireworks
  • Content Management System (CMS) such as Documentum, OpenCMS, Joomla, WordPress, etc.